FAQ's

1. Unable to choose a delivery rate to proceed through checkout?

Under the United Kingdom box you must re-enter your postcode and then PRESS GO. A drop down box then shows options for Delivery / Collection. Select the required option and then enter the preferred Delivery Date. You should then be able to complete your order.  The postcode is needed again at this point to ensure that you are in an area we are able to deliver to.

2. Do I have to pay by bank transfer?

We prefer bank transfer as the method of payment however we are happy to collect cash/cheques from you if that is not possible. Please put a note in the message box towards the end of the order process to confirm and we can then arrange for the delivery driver to collect payment.

3. What should I do with the delivery boxes once they're empty?

We'd love your empty boxes back, as we re-use as many as we can.  If you don't need them, please put your empty boxes outside on the day your next delivery is due, and we'll take them away for you.  Thank you.